Showing posts with label antivirus. Show all posts
Showing posts with label antivirus. Show all posts

Tuesday, October 4, 2011

How do we catch malware? And how can we prevent it?

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Malware
Everyone has heard of malware.  And many have no doubt been affected by malware.  I have personally been affected by it, and I have helped out many friends and family who have also been affected.  To put it plain and simple.  Malware sucks.

Malware by definition means: malicious software.  Software that can do anything from slow your computer down to preventing it from booting altogether.  And how do people get malware on their computers?  That answer is a rather simple answer in principle; however, learning to prevent catching malware takes a conscious effort on your part (as the computer user).

So we will list a few, simple, common sense ways you can prevent malware (or at least lower your chances of catching it).

1- Only use web based services and sources that you trust...
This is pretty self explanatory.  If you shop, bank, and pay bills online; then you are trusting these services to handle your personal information with the highest cautions.  Being locked down and secure.  So instead of online shopping using 'Billy Bob's Online Wholesale' which looks suspicious; find an official online store or service you can purchase from.  Or even use a service like Amazon which allows people a old, Billy Bob a reputable place to market their goods.  In the long run, you'll be glad you did.

Why?  Because oftentimes, malware is delivered by suspicious or shady looking sites.  And they try to position themselves in a manner that you'll click their link and install that plugin to run a slideshow or play an audio file.  One of the common things I'm seeing quite a bit of now are fake media players.  One website in general I bumped into on a friend's computer a few months ago, looked like a site that let user's stream last week's episode of some television shows.

But when you click a link to watch a show, you are prompted to download their 'media player' which will install itself, wreak havoc on your computer and still not let you view your show.

2- Don't run around the web downloading every program that claims to keep you safe.
This is a big one for me.  There are many 'programs' out there that claim to keep you safe from a particular virus or piece of malware.  And they want you to download them.  And often, they are malware themselves.  Your best bet will be to find a good anti-virus program with malware protection.  In my case I run AVG 2012 and MalwareBytes.  Both are great solutions and they are free.

I worked on a PC a few months ago for a friend who happened to be attempting to run both McAfee and Norton Security suites.  Thinking they were doubly protected.  However, what had happened was both programs were detecting each other and causing conflicts slowing their computer down to a crawl.  On top of that she was running a web filtering program which had restricted 99% of her web traffic not allowing any outbound surfing.  What it did allow, was only for taking you to the software developers website.  My advice, find a security solution and stick with it.  Keep it updated and run scans regularly.

3- Watch where you surf!
This is one of the biggest pieces of advice that I can offer.  Watch where you surf on the web.  Just because a site is the number one hit on Google, doesn't mean that it's a legitimate website offering a legitimate product.  Always be skeptical.  Google and your anti-virus software does a pretty good job monitoring search result links for issues.  And when using search engines like Google.  Look at all the information following a result.  Especially the outgoing URL, which is in green under the site description.  See:
Surf Carefully

This information is here for a reason.  And it's a great way to make sure you are going to the site you want to go too.  If you are looking at a search result that doesn't look kosher, don't click on it.

4- Don't download programs you aren't familiar with!
This is the last common sense rule for protecting yourself against malware.  If you visit a website and you get a prompt asking you to download a program or plugin from their site; don't do it without educating yourself about what you are downloading.  For example, if I visit a website and it asks me to install Adobe Flash Player and a download prompt kicks up for me to download it from them.  Then the first thing I do is visit Adobe.com and visit the Downloads section and visit the Flash Player portion of their site.

If it plays a little animation and tells me I'm up to date.  I know I'm getting prompted for something that isn't Flash Player on that particular website.  Remember, to get a malware infection the bad guys are expecting your to download and in most cases run something to spread it.

These four rules will not protect you 100% from malware.  But they will help decrease your chances of catching any of the bad stuff.  And if you do happen to get some malware, it's not the end of the world.  There are ways to fix it.  If not, you can always reload and OS in extreme cases.

Saturday, October 1, 2011

Microsoft's False Alarm

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For those of you out there running the Microsoft Security Essentials free antivirus solution from Microsoft and running the Chrome Web Browser from Google, your web browser may kick up a false positive for a virus scan.  So what was happening?

Apparently, due to a 'bug' in their latest batch of virus signatures/definitions that incorrectly tagged the Chrome web browser as the "PWS:Win32/Zbot" virus and proceeded to either block or in some cases completely remove the web browser altogether.  Nice one Microsoft.  We know you're not happy that you're loosing people to other web browser usage; but seriously, this is a little overkill.

As typical with Microsoft a patch was quickly issued; which resolved the false positive report.  Likewise, it was available as a manual download as well.  However, the patch doesn't bring Chrome back.  It only fixes Microsoft's Security Essentials from detecting Chrome as a virus.  User's will have to manually install Chrome again if they want it back or they can wait about 24 hours and Google will attempt to restore Chrome to those who were adversely effected.

If you were affected by this issue, then:
1- Go into your 'Control Panel' and double click on 'Add/Remove Programs'
2- Make sure Chrome has been removed (or isn't visible in the list of programs); if so, then Remove it.
3- Visit http://www.google.com/chrome and re-download the Chrome Web Browser.

Friday, July 15, 2011

Software of the Week: MalwareBytes

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Continuing on our Anti-Malware/Anti-Virus recommendations this week I have picked MalwareBytes to be our software of the week.  So what is it?  Why would you need it?  How much does it cost?  Does it work?  Read on for more information.

The word Malware is becoming more wide known with each passing week.  In my day to day dealings with people from both my work and personal friends, I am quickly understanding that this is a word being used almost more than 'virus' nowdays.  So to begin, what is malware?

To define (per Wikipedia): "Malware, short for malicious software, consists of programming (code, scripts, active content, and other software) designed to disrupt or deny operation, gather information that leads to loss of privacy or exploitation, gain unauthorized access to system resources, and other abusive behavior.[1] The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code."

So by definition we know malware basically sucks...Ok, to move on.  If you get bit by Malware how do you get rid of it?  A malware infection isn't necessarily the easiest thing to get rid off.  Since part of what makes malware what it is, is that it is malicious.  It's a trouble maker.  Everything from a piece of code that can highjack your web browser to spamming pop-ups and slowing down your computer.  This type of bug is a trouble maker.  To get rid of it, you'll often have to use 3rd party software or even a rescue cd (not the same a restore or recovery cd).

The common ways to avoid picking up malware is to never open URL's in your email, visit only sites you trust, and exercise a little computing common sense.  Even if you are a stickler for protecting yourself, you could still get infected.  But it won't be because you didn't try.  Malware happens to good people.  That's were tools like ComboFix from last week and Malware Bytes come into play.

A great place for any virus/malware removal research to start should be: http://www.bleepingcomputer.com/
The forums over there are filled with a great and helpful community of people with a lot of knowledge documented.  I almost always start by reading up on my issues over there.  You'll probably even find some stuff on MalwareBytes over there too.

MalwareBytes is a free program that handles detection/removal of virus, worms, rootkits, and spyware (and everything bad in between).  I have been using MalwareBytes for some time and have been thoroughly pleased with it's results.  It's interface works just like your Anti-Virus software.  And it's extremely user friendly.  

There are essentially three types of scans available via MalwareBytes:
-Full Scan-scans all files on the computer.
-Quick Scan-scans everything, but quicker than a "Full Scan"
-Flash Scan-only scans memory and autorun objects (must be a licensed user for this feature).

The software itself is free for the home user.  It doesn't cost a penny and it works like a charm.  There is a 'Pro' version that you can access for a one time fee of $24.95 that unlocks some extra stuff.  Personally, everything the average user absolutely needs is free in the software.  When in doubt I usually start off with a full scan in MalwareBytes.  A lot of issues I have encountered can easily be resolved with a dose of MalwareBytes and a good Anti-Virus scan using a trusted scanning software.  This app is not a 'cure-all' for all malware and virus' floating around out there, but it certainly makes life a little easier for the computer tech and home user alike.

This program has found it's way into my rescue toolkit and has been an essential help to some of the repairs I have done.  It's friendly with other software, so you'll not experience it trying to fight against your anti-virus software.  Updates are pretty regular, and the scanning module is pretty sensitive meaning, if it's there, chances are good the scan will find it.

Compatibility is also great for Windows machines.  Especially since support for MalwareBytes ranges from:
-Windows 2000
-Windows XP
-Windows Vista (32 & 64bit)
-and Windows 7 (32 & 64bit)

Do you have to have an infection to run it?  Nope.  I run a regular scan with my anti-virus software and a MalwareBytes scan to be on the safe side. And it hasn't let me down yet.

To check it our for yourself or download it, visit for more information: