Netflix Shares and User Base Drops

Since we're on the topic of big brand companies going crazy, we might as well chat about Netflix.  Remember a few months ago when they announced the changes to their service pricing?  And remember a lot of people got pretty upset about the matter.  Then after their current customer's were already rocked by the pricing change; they almost immediately announced that they would be moving their DVD Rental Service from under the Netflix brand to the new Qwikster brand name.  Which seemed kind of crazy, but at least they were still supporting the DVD Rental customers.

And yes, a bunch of customer's got equally upset about the name change to Qwikster as well.  This change meant that both your DVD Rental queue and your Instant Streaming queue would be in two different locations and not associated with each other.  The only thing Netflix was looking to add to Qwikster were game rentals for game consoles (like the Gamefly rental service).

Very shortly after revealing the Qwikster brand, Netflix decided to scrap it's plans to even start up Qwikster in the first place claiming they have listened to their customers.  So for Netflix the last several months have been pretty busy with them running in circles and getting nothing accomplished.

And nothing screams 'We have no clue what we are doing.  But we're doing it like a boss' to your customers than to publicly change your business plan so many times and only end up back where you were to start with and leaving your customer's just as empty handed for all the trouble.  And by the way things look, hopefully they learned their lesson.

It was reported earlier this week that Netflix has lost something in the neighborhood of 800,000 subscribers.  I don't care who you are or what your business is.  But 800,000 subscribers is a metric crap-ton of former customers (and lost business).  And due to the all of the fiasco and canceled accounts their stock prices dropped around 37% on Monday alone.  This isn't good Netflix.

So what does it look like going forward?  Netflix has already announced new content would be making it's way to the service over the coming months.  And a bunch has already been added with them scoring deals with the AMC and CW networks.  So as a current user/customer, I certainly hope they continue to add more content.  Especially since their streaming content is still nowhere as large or full as their DVD offerings.  Maybe with time that will change.  And for their sakes, they need to remember lessons learned from the last couple of months when it comes to them looking to mix things up.

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Netflix Scraps Qwikster Plans

Announced today that Netflix has already killed Qwikster.  Yep, you read that right.  Apparently, they listened to their customers (about freakin' time). That managing two websites with two different movie queues would be too much of a hassle.  So, Netflix decided to pull the plug on moving the DVD Rental portion of their business over to their new brand: Qwikster.

This has got to be one of the quickest company deaths in history (aside from children's lemonade stands), lol

Anyways, existing and future Netflix subscriber's will continue to be able to use and access the queues from the traditional Netflix website as they always have.

Source: Wall Street Journal

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Feeling Jilted over NetFlix? There are other choices out there...

I have no problem letting it be known that I was more than a little torqued off about the 60 percent Netflix price hike.  Personally, I have been a NetFlix subscriber for quite some time now.  We only occasionally would rent a physical DVD, and between my wife and I; I was the primary user for the NetFlix streaming through my Wii and PS3 (occasionally through the iPad).  The previous pricing for their subscriptions was nice.  Basically, streaming account with one DVD rental at a time via snail mail for $2 extra.  Bringing it to a $10 cost each month.

Even though we didn't use it that much, it was nice to have when you do want to waste a Saturday afternoon.  Therefore, for the extra $2 bucks a month it wasn't worth my trouble to change my account to a streaming only setup.  However, now that the price has basically rocketed up from $10 to $16 ($15.98 to be spot on).  I'm re-evaluating our options.  So, I figured I'd make my thoughts public in this post.  This is me 'think out loud' about our current streaming/DVD options.

For DVD Rentals:
RedBox is a pretty prominent offering here in my area.  It's nice because you can reserve and hold movies for pickup. And their kiosks are everywhere in this area.  So going out of the way to return a DVD isn't a problem, and I have a couple kiosks closer that the post office is (where I'd normally return my NetFlix DVD's).

If RedBox doesn't have what we are looking for, there is a really good video store about 5 minutes from the house.  Their selection is huge, and they are one of 2 or 3 rental stores still left in our county.  They have movies ranging from the newest stuff to really old (and even some VHS for VCR lovers out there).

And the chances of us adapting to this method for DVD/BluRay rentals is a nonexistent problem, because we have been using these two sources all along.  So we'll continue doing this.

For Streaming:
This is where it gets a little messy.  I like to stream video from the web.  It's just simple to do it.  Find a good site with a nice offering of shows to stream and I'll have a blast.  At least until I watch most of their catalog that strikes my interest or until they quite updating it.  Currently, my streaming options include Crackle.com, Hulu.com, and OVG Guide for searching for shows to stream.

These are all nice offerings, but Crackle is very limited.  And Hulu has a good selection, but I'm not sure if it's worth the $8 a month for a Hulu Plus account.  I liked the fact that with NetFlix Streaming I could watch all of the old Doctor Who episodes.  And I've yet to find a different source for those.  But not a deal breaker for me.

My wife has a smartphone, and I have an iPod Touch, access to an iPad, a PS3, and my android tablet.  Which supposedly all have access to Hulu Plus except for my android tablet (as of this writing).  And I know my wife would use it to watch more current shows than she could find on NetFlix streaming.

I know there are other options, but I may ended up rolling through the free week trial of HuluPlus and seeing what they have to offer as far as selection goes.  Watching ads isn't a big deal to me, especially since I won't be living and breathing on their website all the time.  My other options include: video rental on my Xbox 360 and PS3.  I'm not a big fan of how Apple has setup their Apple TV offerings, so I'll be staying away from that option as well.

Other alternatives if you're shopping around too:
Green Cine: a mail order service much like the NetFlix DVD service starting at $9.99 a month.  I don't know much else about this service.  But here you go. http://www.greencine.com/main

Mspot Movies: they work off of a club or credit style service.  And you can rent digital movies starting at $1.99 and going up to about $4 to $5.  Not bad for the occasional rental, but could get pretty costly with prolonged use.  They do have a Rental Club you can join as well. http://www.mspotmovies.com/

And of source Blockbuster has a mail order style service and some On Demand stuff, as well. 1 Disk at a time will cost you $9.99 a month and 2 at a time will set you back $14.99 a month.

And Amazon has an offering now as well that is pretty limited but is likely to grow: http://www.amazon.com/gp/prime which is $79 a year.

So if you know of any other legitimate sites that can act as a NetFlix replacement, drop us a line in the comments section and let us know!

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Netflix's New Deal? Yep, sucks for those who like DVD's.

Looks like Netflix is going to be raising the price of their Streaming/DVD offering.  For those of us who still get DVD rentals from Netflix and are using the Unlimited Streaming + 1 DVD Rental at a Time offering.  Well we're fixing to get screwed.  In a big way.  Netflix raised the price of this offering not by some measly 25 cents or a simple $1.  But by a whopping 60%.  That takes the price from $9.99 a month to $15.98.

This price is said to include both the $7.99 price for the Streaming only plan and the same $7.99 for the DVD Rental plan bringing it to a total of $15.98.  The change in pricing will start on Sept. 1st with current members noticing the change then, and new customer's will be hit immediately when their first payment is processed.

I understand the whole streaming video is the way of the future for these video retailers, and this is how they'll throttle down the use of the DVD.  However, think about those of us who don't necessarily want to burn our already capped and monitored internet bandwidth for family movie night.  It's a shame, and may cause my horizons to look elsewhere in terms of online video.

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